Emergency Medical Dispatcher — 24/7 Care Communications

Emergency Telecommunicator Services; Martensdale (IA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Martensdale, IA seeks an Emergency Medical Dispatcher to handle urgent calls, confirm patient location and contact details, and determine response priorities using approved protocols. You will coordinate ambulance resources, provide protocol-based instructions, relay scene information to responders, and participate in quality-review activities.

A high school diploma and EMS dispatcher certification are commonly required; CPR may be required.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification may be required or preferred.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Martensdale, IA seeks an Emergency Medical Dispatcher to handle urgent calls, confirm patient location and contact details, and determine response priorities using approved protocols. You will coordinate ambulance resources, provide protocol-based instructions, relay scene information to responders, and participate in quality-review activities.

A high school diploma and EMS dispatcher certification are commonly required; CPR may be required.