Emergency Medical Dispatcher — 24/7 Ops, Training & Benefits

Emergency Telecommunicator Services; Stratford (IA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Stratford, IA seeks compassionate Emergency Medical Dispatchers to gather patient information, assign response priorities, and coordinate ambulance resources. You may provide protocol-based instructions and work varied shifts, including nights and overtime.

A high school diploma and CPR certification are commonly required; EMS Dispatcher certification is preferred. Eligible employees may receive insurance coverage, retirement benefits, paid leave,

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Stratford, IA seeks compassionate Emergency Medical Dispatchers to gather patient information, assign response priorities, and coordinate ambulance resources. You may provide protocol-based instructions and work varied shifts, including nights and overtime.

A high school diploma and CPR certification are commonly required; EMS Dispatcher certification is preferred. Eligible employees may receive insurance coverage, retirement benefits, paid leave,