Emergency Medical Dispatcher — 24/7 Call Center Hero

County Emergency Communications; Wedgefield (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Wedgefield, SC to handle urgent medical calls, verify locations, and assign appropriate EMS resources. You will follow approved dispatch protocols and coordinate with responders to ensure timely care.

Required are a high school diploma and CPR; EMT/paramedic credentials are not universally required. Training may be sponsored by employers, with overtime and shift work common in this role.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Wedgefield, SC to handle urgent medical calls, verify locations, and assign appropriate EMS resources. You will follow approved dispatch protocols and coordinate with responders to ensure timely care.

Required are a high school diploma and CPR; EMT/paramedic credentials are not universally required. Training may be sponsored by employers, with overtime and shift work common in this role.