Emergency Medical Dispatcher — 24/7 Console Operator

County Emergency Communications; South Carolina; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls at a Fork, SC location. Dispatchers gather incident data, establish priorities, and coordinate EMS resources under approved protocols.

Training and certification requirements vary; diagnosis and instruction duties may be assigned, with potential for overnight or rotating schedules and overtime in a continuous operations environment.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Tools

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to handle urgent medical calls at a Fork, SC location. Dispatchers gather incident data, establish priorities, and coordinate EMS resources under approved protocols.

Training and certification requirements vary; diagnosis and instruction duties may be assigned, with potential for overnight or rotating schedules and overtime in a continuous operations environment.