EMS Emergency Dispatcher — 24/7 Critical Call Center

County Emergency Communications; Beaufort (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Beaufort, SC seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident data, establish priorities, and coordinate EMS resources from a centralized console.

The role may require overnight shifts, weekends, and overtime; certification requirements vary by vacancy. A high school diploma is commonly required, with CPR and EMD certification often needed or sponsored training.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required; CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Effective communication

Problem solving

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Beaufort, SC seeks Emergency Medical Dispatchers to support urgent medical assistance. You will gather patient and incident data, establish priorities, and coordinate EMS resources from a centralized console.

The role may require overnight shifts, weekends, and overtime; certification requirements vary by vacancy. A high school diploma is commonly required, with CPR and EMD certification often needed or sponsored training.