Urgent EMS Dispatcher — Protocol-Driven Care

County Emergency Communications; Draper (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Draper, UT seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient data, confirm location, and prioritize responses using an agency-approved dispatch system.

The role may include overnight shifts and overtime, depending on assignment and department needs. Applicants typically have a high school diploma and may be eligible for sponsored training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication skills

Active listening

Multitasking

Information gathering

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Draper, UT seeks Emergency Medical Dispatchers to support urgent medical responses. You will gather patient data, confirm location, and prioritize responses using an agency-approved dispatch system.

The role may include overnight shifts and overtime, depending on assignment and department needs. Applicants typically have a high school diploma and may be eligible for sponsored training.