Emergency Housing Program Lead, Milwaukee

The Cathedral Center, Inc.; Milwaukee (WI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

403(b) Retirement Plan

Paid Vacation and Sick Time

Personal Time & Holidays

Job summary

The Cathedral Center, Inc. in Milwaukee is seeking a Program Manager for the Friendship House Emergency Housing and transitional living program for women and families with children.

The role focuses on 24/7 staffing coverage, safe operations, and supervision of staff and volunteers, with on-call rotation and collaboration with leadership to expand services. Responsibilities include program development, budgeting, reporting, and community engagement, with a commitment to trauma-informed,

Qualifications

• Bachelor’s degree in social services or related field.
• Four years of supervisory and program management experience.
• Valid Wisconsin driver license, insurance, and reliable transportation.
• Proficiency in Excel, Word and MS Office; comfortable with internet-based case management.
• Knowledge of community, family systems, poverty and homelessness.

Responsibilities

• Develop and adjust program structure with trauma-informed, client-centered approach.
• Develop, assess, and oversee emergency housing services and policies.
• Oversee safe maintenance of the building and equipment with staff and vendors.
• Supervise Guest Support Staff, program assistant and volunteers; implement staff training.
• Submit timely reports to boards, leadership and staff as requested.
• Participate in agency meetings and community homeless provider networks.
• Maintain confidential, up-to-date documentation of supervision and client services.
• Oversee program services budget and occasional public speaking.

Skills

Excel & MS Word

Staff supervision

Case management

Bilingual (English/Spanish)

Education

Bachelor’s degree in social services or related field

Tools

Case management software

Job description

The Cathedral Center, Inc. in Milwaukee is seeking a Program Manager for the Friendship House Emergency Housing and transitional living program for women and families with children.

The role focuses on 24/7 staffing coverage, safe operations, and supervision of staff and volunteers, with on-call rotation and collaboration with leadership to expand services. Responsibilities include program development, budgeting, reporting, and community engagement, with a commitment to trauma-informed,