Emergency Fire Dispatcher — Critical Communications Pro

County Emergency Communications; Ridge (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Ridge, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews while following established response plans.

The role requires calm radio communication, accurate data entry, maps, and radio procedures. Training or certification may be required for certain assignments, and staff may work rotating shifts including overnights and

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction; others seek dispatchers with fire communications training.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or related training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Data entry

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

County Emergency Communications in Ridge, NY seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain contact with responding crews while following established response plans.

The role requires calm radio communication, accurate data entry, maps, and radio procedures. Training or certification may be required for certain assignments, and staff may work rotating shifts including overnights and