Emergency Fire Dispatcher - 24/7 Critical Communications

County Emergency Communications; Downsville (WI); On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

County Emergency Communications in Downsville, WI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communication.

The role requires organized information handling, accurate data entry, and the ability to work with computer systems, maps, and radios. Training and certifications may be required for certain assignments.

Qualifications

• High school diploma or equivalent required; some roles may require fire dispatch training.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Accurate data entry

Computer literacy

Maps familiarity

Education

High school diploma or equivalent

Tools

Dispatch software

Job description

County Emergency Communications in Downsville, WI is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident information, alert resources, and maintain clear radio communication.

The role requires organized information handling, accurate data entry, and the ability to work with computer systems, maps, and radios. Training and certifications may be required for certain assignments.