Emergency Fire Dispatcher — Critical Incident Communications

County Emergency Communications; Brasher Falls (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Brasher Falls, NY seeks a Fire Dispatcher to coordinate fire and rescue responses, receive incident details, and relay information to responders. The role requires strong organizational skills, clear radio communication, and proficiency with computer systems, maps, and dispatch software.

Training or certification in fire dispatch may be required. Shifts may include overnight, weekends, and holidays, with standby duties and possible overtime based on incident

Qualifications

• A high school diploma commonly required.
• Some employers provide entry-level instruction or seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Information management

Radio communication

Data entry

Education

High school diploma

Tools

GIS/Maps

Job description

County Emergency Communications in Brasher Falls, NY seeks a Fire Dispatcher to coordinate fire and rescue responses, receive incident details, and relay information to responders. The role requires strong organizational skills, clear radio communication, and proficiency with computer systems, maps, and dispatch software.

Training or certification in fire dispatch may be required. Shifts may include overnight, weekends, and holidays, with standby duties and possible overtime based on incident