Emergency Dispatch Specialist - Fire & Rescue Communications

County Emergency Communications; Elka Park (NY); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in New York state seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The position involves handling incident information, alerting resources, and maintaining clear radio communication with responding crews.

Dispatchers must follow established response plans, stay current with incident details, and work under supervision from authorized personnel.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

County Emergency Communications in New York state seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The position involves handling incident information, alerting resources, and maintaining clear radio communication with responding crews.

Dispatchers must follow established response plans, stay current with incident details, and work under supervision from authorized personnel.