Fire Dispatcher: Critical Incident Communications Specialist

County Emergency Communications; Calcium (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Calcium, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions while maintaining clear radio contact and accurate incident records.

This role requires calm, precise communication, strong attention to detail, and the ability to quickly verify locations and resources; training or certification may be required for certain assignments.

Qualifications

• High school diploma or GED required or equivalent.
• Experience with radio communications and incident reporting is a plus.
• Ability to work with computer systems, maps, and data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Organized information handling

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Maps and GIS basics

Radio communications equipment

Job description

County Emergency Communications in Calcium, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions while maintaining clear radio contact and accurate incident records.

This role requires calm, precise communication, strong attention to detail, and the ability to quickly verify locations and resources; training or certification may be required for certain assignments.