Fire Dispatcher: Critical Incident Communications Pro

County Emergency Communications; Town of Newport (NY); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Overtime

Shift premiums

Professional development

Job summary

County Emergency Communications in Newport, NY seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions, and to maintain accurate incident records. The role requires organized information handling and clear radio communication, with adherence to established response plans.

Applicants should be comfortable with computer systems, maps, data entry, and radio operations.

Qualifications

• High school diploma or recognized equivalency credential.
• Some employers provide entry-level instruction; others seek trained dispatchers.
• Fire dispatch certification or EMS training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Excellent communication

Clear radio communication

Data entry accuracy

Education

High school diploma or GED

Tools

Computer systems

Maps

Radio communication

Job description

County Emergency Communications in Newport, NY seeks Fire Dispatcher personnel to coordinate responses to fires, rescues, and hazardous conditions, and to maintain accurate incident records. The role requires organized information handling and clear radio communication, with adherence to established response plans.

Applicants should be comfortable with computer systems, maps, data entry, and radio operations.