Emergency Fire Dispatcher — 24/7 Incident Communications

County Emergency Communications; Port Washington (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Shift premiums

Job summary

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert stations, and monitor status across radio channels to ensure timely response.

The role requires computer literacy, accurate data entry, and strong communication under pressure; fire dispatch certification or EMS dispatch training may be needed for specialized assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Attention to detail

Crisis management

Education

High school diploma

Job description

County Emergency Communications seeks qualified Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions. You will receive incident details, verify locations, alert stations, and monitor status across radio channels to ensure timely response.

The role requires computer literacy, accurate data entry, and strong communication under pressure; fire dispatch certification or EMS dispatch training may be needed for specialized assignments.