Emergency Fire Dispatcher – Critical Incident Communications

911 Emergency Communications; Manchester (MD); On-site; USD 50,000 - 70,000; Full time

Job summary

911 Emergency Communications in Manchester, MD seeks dedicated Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

Requires strong organization, clear radio communication, and accuracy in data entry. Training in fire dispatch, EMS dispatch, or incident management may be required for certain assignments; shifts include nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Accurate data entry

Computer systems

Maps

Education

High school diploma or equivalent

Fire dispatch training

Emergency medical dispatch training

Job description

911 Emergency Communications in Manchester, MD seeks dedicated Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain contact with responding crews.

Requires strong organization, clear radio communication, and accuracy in data entry. Training in fire dispatch, EMS dispatch, or incident management may be required for certain assignments; shifts include nights, weekends, and overtime.