Emergency Fire Dispatcher - 24/7 Critical Communications

Emergency Telecommunicator Services; Andover (ME); On-site; USD 40,000 - 56,000; Full time

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions in Andover, Maine. You will collect incident data, verify locations, alert stations, and monitor status while following established protocols and directions from supervisors.

The role requires strong radio communication, data entry precision, and comfort with computer systems. Training certifications may be required for certain assignments.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps literacy

Computer systems comfort

Attention to detail

Communication under pressure

Education

High School Diploma or Equivalent

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions in Andover, Maine. You will collect incident data, verify locations, alert stations, and monitor status while following established protocols and directions from supervisors.

The role requires strong radio communication, data entry precision, and comfort with computer systems. Training certifications may be required for certain assignments.