Emergency Fire Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Mapleton (ME); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

Emergency Telecommunicator Services in Mapleton, ME seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies, receiving incident information, alerting resources, and communicating with responding crews.

The role requires organized information handling and clear radio communication, with strict adherence to established response plans and directions from authorized personnel. Experience with computer systems and data entry is important.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Mapleton, ME seeks a Fire Dispatcher to coordinate responses to fires, rescues, and other emergencies, receiving incident information, alerting resources, and communicating with responding crews.

The role requires organized information handling and clear radio communication, with strict adherence to established response plans and directions from authorized personnel. Experience with computer systems and data entry is important.