Emergency Fire Dispatcher — 24/7 Critical Communications

911 Emergency Communications; Cumberland (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

911 Emergency Communications in Cumberland, MD is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires clear radio communication and accurate data handling at a central dispatch workstation.

Successful candidates will document incidents, verify locations, alert units, and monitor status across channels. The position may involve overnight shifts, weekends, holidays, and overtime based on incident demand.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication skills

Radio communication

Computer literacy

Attention to detail

Education

High school diploma or GED

Job description

911 Emergency Communications in Cumberland, MD is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. The role requires clear radio communication and accurate data handling at a central dispatch workstation.

Successful candidates will document incidents, verify locations, alert units, and monitor status across channels. The position may involve overnight shifts, weekends, holidays, and overtime based on incident demand.