Rapid-Response Fire Dispatcher

911 Emergency Communications; Cumberland Furnace (TN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Cumberland Furnace, TN seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear radio communication with responding crews, ensuring accurate records and adherence to established protocols.

The role emphasizes organized information handling, situational awareness, and the ability to work shifts that may include overnights, weekends, and holidays.

Qualifications

• High school diploma or GED required; some employers offer entry-level instruction.
• Familiarity with computer systems, maps, and radio communication.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Attention to detail

Calm under pressure

Multitasking

Computer literacy

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Cumberland Furnace, TN seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain clear radio communication with responding crews, ensuring accurate records and adherence to established protocols.

The role emphasizes organized information handling, situational awareness, and the ability to work shifts that may include overnights, weekends, and holidays.