Fire Dispatcher: Critical Emergency Communications

911 Emergency Communications; Crisfield (MD); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Maryland is seeking trained fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring radio channels to ensure timely and accurate incident status updates.

Applicants should have a high school diploma or GED, with fire dispatch or EMS coursework preferred. Willingness to work varied shifts, including nights and weekends, is essential.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or EMS/incident-management coursework may be required for particular assignments.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Multitasking

Radio communications

Data entry

Maps

Computer systems

Education

High School Diploma/GED

Fire dispatch training

EMS/incident-management coursework

Tools

Radio equipment

Maps

Computer systems

Job description

911 Emergency Communications in Maryland is seeking trained fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring radio channels to ensure timely and accurate incident status updates.

Applicants should have a high school diploma or GED, with fire dispatch or EMS coursework preferred. Willingness to work varied shifts, including nights and weekends, is essential.