Fire Dispatcher - Critical Emergency Communications (Shift Work)

911 Emergency Communications; Town of Cumberland (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications is seeking Fire Dispatcher opportunities in Cumberland, WI. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, while maintaining incident details and radio communications.

The role may require working with computer systems, maps, and radio procedures, with potential certification or EMS/incident-management coursework depending on assignment.

Qualifications

• High school diploma or recognized equivalency is required.
• Some employers provide entry-level instruction; others seek dispatchers with fire communications training.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, EMS dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Multitasking

Calm under pressure

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking Fire Dispatcher opportunities in Cumberland, WI. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, while maintaining incident details and radio communications.

The role may require working with computer systems, maps, and radio procedures, with potential certification or EMS/incident-management coursework depending on assignment.