Emergency Dispatcher — Weekend/Night Shifts

Ascension Health; Austin (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health coverage

Retirement plan with employer match

Paid time off and holidays

Professional development opportunities

Employee assistance programs

Job summary

Ascension Health is seeking an Emergency Dispatch professional in Austin, TX, to coordinate critical communications across 13 hospital locations and ensure rapid, accurate routing of calls.

The role involves monitoring life-safety alarms, triggering emergency procedures, and managing multi-specialty on-call schedules with nurses and providers to ensure continuous life-saving care. Documentation and timely contacts are essential.

Qualifications

• High School diploma equivalency or 1 year of relevant experience.
• No professional licensure required.

Responsibilities

• Dispatch critical emergency communications across 13 hospital locations to guarantee calls are answered immediately and routed with 100% accuracy.
• Monitor life-safety alarm panels and trigger emergency procedures during high-stress incidents to protect patients, staff and facilities.
• Manage complex multi-specialty on-call schedules alongside nurses and providers to ensure life-saving care is always accessible.
• Deliver real-time patient, staff and department data to clinical teams, serving as a vital central link in network care delivery.
• Maintain operational documentation and contact schedules to ensure every department has the correct contact at the right time.

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Ascension Health is seeking an Emergency Dispatch professional in Austin, TX, to coordinate critical communications across 13 hospital locations and ensure rapid, accurate routing of calls.

The role involves monitoring life-safety alarms, triggering emergency procedures, and managing multi-specialty on-call schedules with nurses and providers to ensure continuous life-saving care. Documentation and timely contacts are essential.