Austin Police Dispatcher: Critical Emergency Communications

Public Safety Dispatch Network; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Public Safety Dispatch Network in Austin, TX seeks Police Dispatcher to handle emergency and nonemergency calls, document details, and coordinate officer deployment. The role requires precise typing, strong radio communication, and the ability to learn jurisdictional geography.

Dispatchers may work nights and weekends, with potential overtime based on staffing and operational needs. Training may be provided for entry-level applicants and certifications may be required for advanced duties.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Clear verbal communication

Radio communications

Education

High School Diploma or GED

Job description

Public Safety Dispatch Network in Austin, TX seeks Police Dispatcher to handle emergency and nonemergency calls, document details, and coordinate officer deployment. The role requires precise typing, strong radio communication, and the ability to learn jurisdictional geography.

Dispatchers may work nights and weekends, with potential overtime based on staffing and operational needs. Training may be provided for entry-level applicants and certifications may be required for advanced duties.