Fire Dispatcher: 24/7 Public Safety Communications (Austin)

County Emergency Communications; Austin (TX); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

County Emergency Communications in Austin is seeking a Fire Dispatcher to support fire services with critical incident reporting, alerting resources, and maintaining radio communications.

This role requires strong attention to detail, the ability to work under pressure, and familiarity with computer systems and maps. Candidates should be prepared for shift work including nights and weekends in a 24/7 environment.

Qualifications

• High school diploma or equivalency.
• Fire dispatch certification or EMT training may be required for certain assignments.
• Comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Education

High school diploma or GED

Fire dispatch certification or EMT training

Tools

Dispatch software

Radio systems

Maps

Job description

County Emergency Communications in Austin is seeking a Fire Dispatcher to support fire services with critical incident reporting, alerting resources, and maintaining radio communications.

This role requires strong attention to detail, the ability to work under pressure, and familiarity with computer systems and maps. Candidates should be prepared for shift work including nights and weekends in a 24/7 environment.