Emergency Dispatcher Trainee — Training, Benefits, Growth

Emergency Telecommunicator Services; Morton (MS); Sur place; USD 34 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Emergency Telecommunicator Services in Scott, MS offers a Dispatcher Trainee/Telecommunicator Trainee program to introduce you to emergency communications, with structured instruction and supervised practice. Trainees advance as they demonstrate required skills and complete certifications.

Training covers call-taking, incident documentation, radio procedures, and CAD usage, with schedules that may include nights, weekends, and overtime. Progression depends on performance and agency needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing

Communication skills

Basic computer skills

Customer service experience (useful)

Formation

High School Diploma or equivalent

Outils

CAD basics

Description du poste

Emergency Telecommunicator Services in Scott, MS offers a Dispatcher Trainee/Telecommunicator Trainee program to introduce you to emergency communications, with structured instruction and supervised practice. Trainees advance as they demonstrate required skills and complete certifications.

Training covers call-taking, incident documentation, radio procedures, and CAD usage, with schedules that may include nights, weekends, and overtime. Progression depends on performance and agency needs.