Emergency Dispatcher Trainee | Telecommunicator Pathway

County Emergency Communications; Lincoln (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Training program

Job summary

County Emergency Communications in Logan, IL, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn essential emergency communications skills through supervised instruction and practical assignments. Trainees gain experience in call-taking, incident documentation, and radio operations while progressing through required training milestones.

Training may include classroom work, simulations, and supervised console duties with potential nights, weekends, holidays, and

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication expected.
• Willingness to receive feedback and perform assessments.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Education

High school diploma or GED

Job description

County Emergency Communications in Logan, IL, offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn essential emergency communications skills through supervised instruction and practical assignments. Trainees gain experience in call-taking, incident documentation, and radio operations while progressing through required training milestones.

Training may include classroom work, simulations, and supervised console duties with potential nights, weekends, holidays, and