Emergency Communications Trainee — Dispatcher

County Emergency Communications; Loganville (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Loganville, GA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations while under supervision.

As training progresses, duties increase with demonstrated skills. Trainees may perform independent assignments after completing training and certifications, then advance to more complex

Qualifications

• High school diploma or equivalent required; trainee roles often target applicants without prior dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback are expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and coaching sessions to meet milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Listening

Memory

Multitasking

Customer service

Clear communication

Education

High school diploma or equivalent

Tools

CAD (Computer-Aided Dispatch)

Job description

County Emergency Communications in Loganville, GA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations while under supervision.

As training progresses, duties increase with demonstrated skills. Trainees may perform independent assignments after completing training and certifications, then advance to more complex