Emergency Communications Dispatcher Trainee

County Emergency Communications; Carrollton (IL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Training provided

Job summary

County Emergency Communications in Kane, IL, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Responsibilities grow as skills are demonstrated; progression depends on training completion, certifications, and employer standards. This entry-level program prepares applicants with hands-on experience and guided instruction.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and typing.
• Clear communication and customer service orientation.
• Willingness to learn and adapt to training milestones.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Kane, IL, offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under supervision.

Responsibilities grow as skills are demonstrated; progression depends on training completion, certifications, and employer standards. This entry-level program prepares applicants with hands-on experience and guided instruction.