Emergency Dispatch Trainee – Telecommunicator Career Track

911 Emergency Communications; Du Quoin (IL); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

Perry, IL-based Dispatcher Trainee and Telecommunicator Trainee positions offer a structured entry into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under qualified supervision.

Training may include classroom work, simulations, and supervised console duties. Shifts may include nights, weekends, holidays, and overtime as training progresses and certifications are earned.

Qualifications

• High school diploma or equivalent is commonly required.
• No prior dispatch experience is required per trainee programs.
• Willingness to learn and complete training is essential.
• Basic computer skills and accurate typing are expected.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing accuracy

Clear communication

Computer skills

Customer service

Formation

High school diploma or equivalent

Description du poste

Perry, IL-based Dispatcher Trainee and Telecommunicator Trainee positions offer a structured entry into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support emergency response under qualified supervision.

Training may include classroom work, simulations, and supervised console duties. Shifts may include nights, weekends, holidays, and overtime as training progresses and certifications are earned.