Emergency Dispatch Trainee & Telecommunicator Training

County Emergency Communications; Rocklin (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Rocklin, CA seeks Dispatcher Trainee / Telecommunicator Trainee to start a structured program in emergency communications. You will learn call-taking, incident documentation, CAD operation, and radio procedures under supervision, with schedules possibly including nights, weekends, holidays, and overtime.

Responsibilities grow as you demonstrate required skills and complete training milestones, with completion contingent on certifications and performance

Qualifications

• A high school diploma or equivalent commonly required; trainee positions for applicants with no dispatch experience.
• Basic computer skills, clear communication, accurate typing; willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.

Skills

Call taking

Typing

Radio procedures

Customer service

Communication

Education

High school diploma

Tools

CAD (computer-aided dispatch)

Job description

County Emergency Communications in Rocklin, CA seeks Dispatcher Trainee / Telecommunicator Trainee to start a structured program in emergency communications. You will learn call-taking, incident documentation, CAD operation, and radio procedures under supervision, with schedules possibly including nights, weekends, holidays, and overtime.

Responsibilities grow as you demonstrate required skills and complete training milestones, with completion contingent on certifications and performance