Emergency Dispatcher Trainee – Public Safety Communications

911 Emergency Communications; Lentner (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Shelby Township is offering Dispatcher Trainee and Telecommunicator Trainee roles to initiate careers in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training may include classrooms, simulations, and supervised assignments; shifts may involve nights, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma or equivalent is commonly required.
• Candidates should have basic computer skills and clear communication.
• Accurate typing and some customer service experience are useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and coaching sessions.

Skills

Basic computer skills

Clear communication

Accurate typing

Customer service experience

Education

High school diploma or GED

Job description

911 Emergency Communications in Shelby Township is offering Dispatcher Trainee and Telecommunicator Trainee roles to initiate careers in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training may include classrooms, simulations, and supervised assignments; shifts may involve nights, weekends, holidays, and overtime as needed.