Emergency Communications Dispatcher Trainee - Paid Training

Emergency Telecommunicator Services; New Harmony (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Harmony, Indiana offers Dispatcher Trainee and Telecommunicator Trainee opportunities to introduce candidates to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations.

Training may include classroom instruction, simulations, and supervised assignments, with schedules potentially including nights, weekends, holidays, and overtime as competencies grow.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions often for applicants without dispatch experience, though employers may set prerequisites.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Typing speed

Clear communication

Basic computer skills

Customer service experience

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Harmony, Indiana offers Dispatcher Trainee and Telecommunicator Trainee opportunities to introduce candidates to emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support response operations.

Training may include classroom instruction, simulations, and supervised assignments, with schedules potentially including nights, weekends, holidays, and overtime as competencies grow.