Emergency Dispatch Trainee: Training & Benefits

County Emergency Communications; North Vernon (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training provided

Job summary

County Emergency Communications in Vernon, IN offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may involve classroom instruction, simulations, and supervised console work.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are intended for applicants without previous dispatch experience, though employers may require prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Customer service experience

Attention to detail

Education

High school diploma or equivalent

Tools

CAD systems

Job description

County Emergency Communications in Vernon, IN offers Dispatcher Trainee and Telecommunicator Trainee opportunities designed to provide a structured introduction to emergency communications work. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may involve classroom instruction, simulations, and supervised console work.