Emergency Dispatcher Telecommunicator – Sign-On Bonus

Durham County Government; Durham (NC); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Sign-on bonus $6,000

Vacation / Sick Time

Paid Holidays

On-the-job training

Employee Health Insurance

Employee Dental Insurance

Employee Vision Insurance

Paid Parental Leave (12 weeks)

County Retirement

401k Retirement

Job summary

Durham County Government is seeking qualified Telecommunicator candidates to dispatch emergency vehicles and personnel on assigned shifts. The role requires operating CAD systems, radios, and data terminals while maintaining clear communication with the public.

Qualifications include US citizenship, 18+ years, and a high school diploma; NC Telecommunicator Certification must be completed within one year of hire, with preferred completion of the basic Telecommunicator Certificate Course.

Qualifications

• Must be a US citizen, 18 years or older and a high school graduate or equivalent.
• Completion of NC Telecommunicator Certification within one year of hire.
• Preferred completion of basic Telecommunicator Certificate Course.

Responsibilities

• Receive emergency calls and determine location and type of emergency.
• Dispatch appropriate personnel and equipment.
• Enter data into CAD system and maintain records.
• Answer inquiries and provide information to the public.
• Operate radios and transmit/receive data; maintain logs.

Skills

Typing speed

Communication skills

Calm under pressure

Public interaction

Multitasking

Education

High school diploma or equivalent

Tools

CAD system

Radio/data terminal procedures

Communication consoles

Job description

Durham County Government is seeking qualified Telecommunicator candidates to dispatch emergency vehicles and personnel on assigned shifts. The role requires operating CAD systems, radios, and data terminals while maintaining clear communication with the public.

Qualifications include US citizenship, 18+ years, and a high school diploma; NC Telecommunicator Certification must be completed within one year of hire, with preferred completion of the basic Telecommunicator Certificate Course.