Emergency Dispatcher: Save Lives with Calm, Quick Response

911 Emergency Communications; Braxton (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Braxton, MS is seeking qualified dispatchers to connect callers with police, fire, or medical responders. The role emphasizes calm communication, gathering essential information, and coordinating responders using multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, prioritizing incidents, entering data in CAD, and maintaining accurate records.

Qualifications

• High school diploma or equivalent is commonly required.
• Some agencies recruit entry-level applicants; others require experience or certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area
• Confirm addresses, callback numbers, incident details, and immediate safety concerns
• Assess call priority using approved questions and agency procedures
• Enter incident information into computer-aided dispatch systems
• Dispatch appropriate responders when assigned to radio operations
• Monitor radio traffic and update responding personnel as circumstances change
• Provide approved caller instructions within the limits of training and certification
• Maintain accurate records and protect confidential information

Skills

Typing

Active listening

Clear speech

Basic computer proficiency

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Braxton, MS is seeking qualified dispatchers to connect callers with police, fire, or medical responders. The role emphasizes calm communication, gathering essential information, and coordinating responders using multiple systems.

Responsibilities include handling emergency and nonemergency calls, confirming locations, prioritizing incidents, entering data in CAD, and maintaining accurate records.