Emergency Dispatcher — Critical Public Safety Communications

WICHITA STATE UNIVERSITY; Wichita (KS); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive health insurance

Vision and dental insurance

Paid vacation leave

Paid sick leave

Retirement benefits

Professional development opportunities

Tuition assistance programs

Job summary

Wichita State University in Wichita, KS is hiring an Emergency Dispatcher for the WSU Police Department. This on-site role handles emergency and non-emergency calls, dispatches officers, and monitors communications systems to support campus safety.

The ideal candidate will communicate clearly, stay calm under pressure, and work a Wednesday-Saturday shift. A high school diploma and KCJIS/NCIC certifications within six months are required; full benefits are included.

Qualifications

• High school diploma or equivalent.
• KCJIS and NCIC certifications within six months of hire.
• U.S. citizen.
• Knowledge of emergency communications and public safety dispatching principles.

Responsibilities

• Answer incoming calls for emergency and non-emergency situations and coordinate response.
• Transmit and receive law enforcement communications with staff and officers.
• Maintain accurate records and logs of incidents and actions.
• Monitor security alarms and dispatch resources accordingly.
• Communicate effectively with the public and campus community.

Skills

Emergency communications

Public safety dispatching

CAD systems

Radio communication

Telecommunications equipment

Data entry

Customer service

Verbal communication

Decision-making

Multitasking

Time management

Integrity

Teamwork

Confidentiality

Education

High school diploma or equivalent

Tools

KCJIS/NCIC certifications

Multi-line telephone systems

Radio and CAD hardware

Job description

Wichita State University in Wichita, KS is hiring an Emergency Dispatcher for the WSU Police Department. This on-site role handles emergency and non-emergency calls, dispatches officers, and monitors communications systems to support campus safety.

The ideal candidate will communicate clearly, stay calm under pressure, and work a Wednesday-Saturday shift. A high school diploma and KCJIS/NCIC certifications within six months are required; full benefits are included.