Emergency Dispatcher: Calm, Critical Public-Safety Operator

911 Emergency Communications; Sunnyside (NY); Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health coverage

Retirement benefits

Paid leave

Professional training

Zusammenfassung

911 Emergency Communications in Sunnyside, NY seeks an emergency dispatcher to connect callers with responders. You will handle both emergency and nonemergency calls, confirm locations, document details, and coordinate police, fire, and medical resources using agency procedures.

The role requires calm communication, accurate information relay, and the ability to manage multiple systems and shifting priorities in a fast-paced environment.

Qualifikationen

• A high school diploma or GED is commonly required.
• Strong typing and the ability to transcribe details accurately.
• Excellent listening and communication abilities under pressure.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using agency procedures.
• Enter incident information into dispatch systems.
• Dispatch responders and monitor radio traffic as situations develop.
• Maintain records and protect confidential information.

Kenntnisse

Typing

Active listening

Clear speech

Computer proficiency

Under pressure

Ausbildung

High school diploma

Jobbeschreibung

911 Emergency Communications in Sunnyside, NY seeks an emergency dispatcher to connect callers with responders. You will handle both emergency and nonemergency calls, confirm locations, document details, and coordinate police, fire, and medical resources using agency procedures.

The role requires calm communication, accurate information relay, and the ability to manage multiple systems and shifting priorities in a fast-paced environment.