Emergency Dispatch Trainee - Start Your Public Safety Career

911 Emergency Communications; Sun City Center (FL); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Sun City, FL is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; training may include nights, weekends, holidays, and overtime as schedules dictate. This entry-level program emphasizes safety, accuracy, and professional conduct.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and clear communication are essential.
• Willingness to receive feedback and learn new procedures.
• Customer service or telephone experience may help.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Typing

Clear communication

Computer basics

Receptive to feedback

Education

High school diploma or equivalent

Tools

CAD software

Job description

911 Emergency Communications in Sun City, FL is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Responsibilities grow with demonstrated skills; training may include nights, weekends, holidays, and overtime as schedules dictate. This entry-level program emphasizes safety, accuracy, and professional conduct.