Emergency Dispatch Trainee: Start Your Public Safety Career

Emergency Telecommunicator Services; Lilburn (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks a Dispatcher Trainee in Lilburn, GA to learn call-taking procedures and agency terminology. You will practice location confirmation, incident detail gathering, and typing accuracy while working under supervision in a training-centered environment.

You will develop skills in radio procedures, unit-status monitoring, and service-area geography, with assessments and coaching throughout the program.

Qualifications

• Basic computer skills and reliable typing speed.
• Clear communication and ability to gather incident details.
• Willingness to receive feedback and follow procedures.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing accuracy

Computer literacy

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks a Dispatcher Trainee in Lilburn, GA to learn call-taking procedures and agency terminology. You will practice location confirmation, incident detail gathering, and typing accuracy while working under supervision in a training-centered environment.

You will develop skills in radio procedures, unit-status monitoring, and service-area geography, with assessments and coaching throughout the program.