Emergency Dispatch Trainee – Start Public Safety Career

911 Emergency Communications; Krum (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Krum, TX is seeking Dispatcher Trainee/Telecommunicator Trainee candidates to begin a structured program. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations while under supervision.

The role emphasizes basic computer skills, accurate typing, clear communication, and a willingness to receive coaching. Training milestones, assessments, and confidentiality are integral to the program.

Qualifications

• Basic computer and data-entry skills.
• Clear, calm communication under pressure.
• Accurate typing and basic computer literacy.
• Willingness to receive coaching and feedback.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Krum, TX is seeking Dispatcher Trainee/Telecommunicator Trainee candidates to begin a structured program. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations while under supervision.

The role emphasizes basic computer skills, accurate typing, clear communication, and a willingness to receive coaching. Training milestones, assessments, and confidentiality are integral to the program.