Dispatcher Trainee, Telecommunicator Trainee in Krum, TX - Paid TrainingProvided

911 Emergency Communications; Krum (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Krum, TX is seeking Dispatcher Trainee/Telecommunicator Trainee candidates to begin a structured program. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations while under supervision.

The role emphasizes basic computer skills, accurate typing, clear communication, and a willingness to receive coaching. Training milestones, assessments, and confidentiality are integral to the program.

Qualifications

• Basic computer and data-entry skills.
• Clear, calm communication under pressure.
• Accurate typing and basic computer literacy.
• Willingness to receive coaching and feedback.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Practice confirming locations and gathering incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional conduct requirements.

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Krum

Dispatcher Trainee & Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Position Details

Duty Location: {airport_name}, Krum, TX

Employer: The hiring public safety or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

What You May Do

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements
• Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback. Customer service or telephone-based experience may be useful. Check the vacancy for required assessments and minimum scores.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Successfully complete required background screening and hiring assessments
• Complete additional pre-employment evaluations when specified
• Attend required training and meet attendance standards
• Achieve required competencies and certifications within established deadlines
• Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

• Eligible trainees may receive insurance coverage, retirement benefits, paid leave, and employer-provided training.
• Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement. Completion of training does not automatically guarantee promotion unless the employer states otherwise.