Emergency Dispatch Trainee: Start in Public Safety

Emergency Telecommunicator Services; Ashland (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Butternut, WI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under instructors and training staff.

Responsibilities increase with demonstrated skills; completion of training, certifications, and performance standards may determine advancement within an agency.

Qualifications

• High school diploma or equivalent commonly required for trainees.
• Candidates should have basic computer skills and clear communication.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Customer service experience

Education

High school diploma

Job description

Emergency Telecommunicator Services in Butternut, WI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response under instructors and training staff.

Responsibilities increase with demonstrated skills; completion of training, certifications, and performance standards may determine advancement within an agency.