Public Safety Emergency Dispatcher

National Public Safety Careers; Miami (FL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for South Miami, FL. These roles support information flow between the public and emergency responders, handling call taking, dispatch, and EMS when required.

Successful candidates will combine strong communication with precise typing, quick decision-making, and the ability to work rotating shifts, nights, weekends, and holidays. Training and certifications vary by agency.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Candidate demonstrates accurate typing, active listening, clear communication, and the ability to switch between tasks. Certifications depend on services and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Accurate typing

Active listening

Clear communication

Multi-tasking

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD)

Radio systems

Telephone systems

Mapping tools

Job description

National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for South Miami, FL. These roles support information flow between the public and emergency responders, handling call taking, dispatch, and EMS when required.

Successful candidates will combine strong communication with precise typing, quick decision-making, and the ability to work rotating shifts, nights, weekends, and holidays. Training and certifications vary by agency.