Emergency Dispatch Trainee — Paid Training & Benefits

911 Emergency Communications; Merrill (WI); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Gleason, WI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch system operation under qualified supervision.

Training combines classroom instruction, simulations, and supervised console work, with shifts potentially including nights and weekends. As training progresses, responsibilities increase based on demonstrated skills and certifications.

Qualifications

• Basic computer skills expected.
• Strong communication and listening abilities required.
• Typing speed and accuracy are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Assist with documenting incidents and gathering details.
• Develop typing and computer-aided dispatch skills under supervision.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.

Skills

Basic computer skills

Clear communication

Typing

Education

High School Diploma or equivalent

Job description

911 Emergency Communications in Gleason, WI offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn call-taking, incident documentation, and dispatch system operation under qualified supervision.

Training combines classroom instruction, simulations, and supervised console work, with shifts potentially including nights and weekends. As training progresses, responsibilities increase based on demonstrated skills and certifications.