Emergency Dispatch Specialist — Urgent Response Expert

Jerry's Towing & Recovery, Inc.; Sparta (MI); Sur place; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

401(k)

Competitive salary

Dental insurance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Résumé du poste

Jerry's Towing & Recovery, Inc. is seeking a professional Dispatcher to handle inbound emergency and non-emergency calls, document information, and coordinate with field teams. The successful candidate will stay highly organized, multitask effectively, and work well under pressure to ensure prompt action.

The role requires strong communication, accuracy, and the ability to prioritize tasks in fast-paced situations, supporting rapid response and proper incident handling.

Qualifications

• High school diploma or GED required.
• Dispatcher or similar experience preferred.
• Excellent typing and data entry skills.
• Understanding of emergency response procedures.
• Strong verbal and written communication skills.
• Highly organized with ability to multitask and prioritize.
• Ability to work well under pressure.

Responsabilités

• Receive inbound emergency and non-emergency calls
• Collect and document information from callers
• Prioritize calls according to the level of urgency
• Transmit information to the appropriate person or department
• Direct response units to appropriate location
• Monitor status of the response team

Connaissances

Typing

Data Entry

Verbal Communication

Written Communication

Multitasking

Organizational Skills

Pressure Management

Formation

High School Diploma or GED

Description du poste

Jerry's Towing & Recovery, Inc. is seeking a professional Dispatcher to handle inbound emergency and non-emergency calls, document information, and coordinate with field teams. The successful candidate will stay highly organized, multitask effectively, and work well under pressure to ensure prompt action.

The role requires strong communication, accuracy, and the ability to prioritize tasks in fast-paced situations, supporting rapid response and proper incident handling.