Emergency Dispatch Specialist — Police/Fire/EMS

Regional 911 Intake Solutions; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions in Balm, FL seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. In a combined communications environment, you process calls, verify locations, and assign units according to approved plans.

A high school diploma is commonly required; some agencies require credentials for the assigned dispatch discipline. You will rotate shifts including nights, weekends, holidays, and overtime, while maintaining incident records and ensuring caller

Qualifications

• A high school diploma is commonly required.
• Some agencies provide cross-training or require credentials for the assigned dispatch discipline.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Maintain incident records and support interagency communications.

Skills

Communication

Multi-tasking

Radio coordination

Public safety protocols

Education

High school diploma

Tools

Radio systems

Job description

Regional 911 Intake Solutions in Balm, FL seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across agencies. In a combined communications environment, you process calls, verify locations, and assign units according to approved plans.

A high school diploma is commonly required; some agencies require credentials for the assigned dispatch discipline. You will rotate shifts including nights, weekends, holidays, and overtime, while maintaining incident records and ensuring caller