Multi-Agency Emergency Dispatcher (Police/Fire/EMS)

Regional 911 Intake Solutions; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Shift differentials

Certification incentives

Job summary

Regional 911 Intake Solutions in Florida is expanding its Police/Fire/EMS Dispatcher opportunities in Orange Lake. Dispatchers coordinate emergency responses across police, fire and medical services, process calls, assign units, and monitor radio traffic.

The role requires clear communication, prioritization, and the ability to work across shifts, nights, weekends, and overtime, depending on the assignment.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross‑training, while others require experience in one or more dispatch disciplines before appointment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline‑specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Job description

Regional 911 Intake Solutions in Florida is expanding its Police/Fire/EMS Dispatcher opportunities in Orange Lake. Dispatchers coordinate emergency responses across police, fire and medical services, process calls, assign units, and monitor radio traffic.

The role requires clear communication, prioritization, and the ability to work across shifts, nights, weekends, and overtime, depending on the assignment.