Emergency Dispatch Specialist: Calm in Crisis, Full Benefits

Valley County; Cascade (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PERSI retirement

Healthcare plan

Paid time off

Flexible Spending Accounts

Life Insurance

Employee Assistance Program

Job summary

Valley County Sheriff's Office seeks a dedicated 911 Dispatch Specialist to serve as the vital link between our community and life-saving emergency services. Field calls and coordinate responders across police, fire, and medical teams.

This full-time position includes comprehensive benefits, a pathway to POST certification within a year, and a supportive team dedicated to public safety and community service.

Qualifications

• High school diploma or equivalent with solid clerical experience.
• Ability to multi-task, prioritize, and remain composed under unpredictability.
• Willingness to work varying shifts including days, nights, weekends, and holidays; extended computer/radio use.

Responsibilities

• Field emergency and non-emergency calls from diverse sources.
• Coordinate response with a multi-line phone, 911 system, and emergency radio to deploy personnel.
• Maintain composure and provide clear, accurate information under stress.
• Operate and navigate heavy phone, radio, and computer systems to support responders.

Skills

Exceptional communication

Calm under pressure

Multi-tasking

Empathy

Adaptability

Education

POST Certification

Tools

Dispatch systems

Job description

Valley County Sheriff's Office seeks a dedicated 911 Dispatch Specialist to serve as the vital link between our community and life-saving emergency services. Field calls and coordinate responders across police, fire, and medical teams.

This full-time position includes comprehensive benefits, a pathway to POST certification within a year, and a supportive team dedicated to public safety and community service.