Emergency Dispatch & Resource Coordinator

Presbyterian System Services; Albuquerque (NM); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Scholarship opportunities

Staff safety badge

Night/weekend shift differential

Malpractice insurance

Loan forgiveness

EPIC system access

Job summary

Presbyterian Healthcare Services seeks a Dispatch/System Status Control (SSC) professional to help move emergency responses smoothly by dispatching ambulances, coordinating resources and communicating with fire departments and emergency teams.

The role offers educational and career development options, tuition reimbursement, and loan forgiveness programs, plus safety gear, and wage differentials for night/weekend shifts. EPIC charting and comprehensive benefits support retention.

Qualifications

• High School Diploma or GED is required.
• AED/EMD certifications and BLS are required.
• Proven customer service and clear communication skills.

Responsibilities

• Dispatch ambulances for emergency and non-emergency calls.
• Input service requests and coordinate with fire departments.
• Maintain dispatch records and unit availability.
• Provide briefings and attend relevant trainings.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

IAED certification

NM EMD license

BLS certification

Microsoft Office

Tools

Microsoft Office

Job description

Presbyterian Healthcare Services seeks a Dispatch/System Status Control (SSC) professional to help move emergency responses smoothly by dispatching ambulances, coordinating resources and communicating with fire departments and emergency teams.

The role offers educational and career development options, tuition reimbursement, and loan forgiveness programs, plus safety gear, and wage differentials for night/weekend shifts. EPIC charting and comprehensive benefits support retention.