Emergency Dispatch & Communications Specialist

Public Safety Dispatch Network; Willington (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers in Willington, Connecticut. Responsibilities include receiving calls, documenting details, and coordinating with officers to ensure safety and efficiency.

The role may involve shift work, continuous monitoring, and strict adherence to confidentiality and records access. Applicants should have a high school diploma, strong typing, listening, and multitasking skills, and the ability to communicate clearly by radio.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level vacancies.
• Ability to type accurately and understand spoken information.
• Clear radio communication and knowledge of jurisdiction geography may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio communication

Education

High school diploma

Job description

Public Safety Dispatch Network is seeking Police Dispatchers in Willington, Connecticut. Responsibilities include receiving calls, documenting details, and coordinating with officers to ensure safety and efficiency.

The role may involve shift work, continuous monitoring, and strict adherence to confidentiality and records access. Applicants should have a high school diploma, strong typing, listening, and multitasking skills, and the ability to communicate clearly by radio.